Service Advisor

Mountain Pacific Mechanical, Inc. began operations in 2009 with a one man owner operated shop in Chilliwack, BC. From the initial start-up, the company has followed the principle of providing high-quality and timely service to its trucking customers who want to maximize the value of their money.

Mountain Pacific Mechanical has always followed a policy of honesty and excellence in their work and quickly grew with top notch employees who are held to the same standard. We place high value on the reputation we've built throughout the Fraser Valley trucking industry.

We are a shop that can service any commercial transport vehicle we have gained the confidence of several large trucking companies who are satisfied and loyal customers that we are pleased to hold service contracts with.

We service a wide selection of all makes and models of transport, highway, logging and heavy-duty trucks, off road vehicles and equipment. We can find the right parts for your truck to fit your needs quickly and efficiently - so if you have a single unit or a fleet to service, call us and we will take care of you. I would like to reach out to you to extend our services to help keep your fleet up and running in a timely matter as we know that down time is very costly. We offer a wide variety of services from, Hunter alignments, A/C servicing, lap top scan tool for reading Cummins, Detroit, Cat, Navistar, Mack, Volvo engines, a pit for efficient servicing and much More.

This position provides direct interaction with customers for the Service Department. Your primary goal will be to provide an extraordinary experience for all customers. In this position you will be greeting customers and providing repair recommendations, explaining the nature of repairs, advising customers how to look after their vehicles, scheduling appointments, and selling parts and labour.

‍

Experience

Your primary goal will be to provide an extraordinary experience for all customers. In this position you will be greeting customers and providing repair recommendations, explaining the nature of repairs, advising customers how to look after their vehicles, scheduling appointments, and selling parts and labour.

‍

Education

• High school Diploma or higher

Applicants with the following will be given priority

• Dealership experience
• Previous commercial truck experience
• Basic mechanical knowledge

‍

Working hours

Monday 7am-7pm, Tuesday-Friday 7am-12am and Saturday 7am-7pm with 4 outfitted 24 hour on call service trucks available.

‍

Responsibilities and duties

This position provides direct interaction with customers for the Service Department.

‍

Knowledge, skills and abilities

• Good Computer knowledge
• Understands the importance of Process & Organization
• Solid Problem Solving ability
• Excellent Customer Communication skills
• Pleasant demeanour & phone manner
• Team spirited & focused